Guarantee Conditions
Standard guarantee conditionsEuropean Guarantee
If you should move to another country within Europe then your
We, Tricity Bendix, undertake that if within 12 months of the
date of purchase this Tricity Bendix appliance or any partguarantee moves with you to your new home subject to the
thereof is proved to be defective by reason only of faultyfollowing qualifications:
workmanship or materials, we will, at our option repair orThe guarantee starts from the date you first purchased your
replace the same FREE OF CHARGE for labour, materials orproduct.
carriage on condition that:
The guarantee is for the same period and to the same extent
The appliance has been correctly installed and used only on for labour and parts as exists in the new country of use for
the electricity supply stated on the rating plate.this brand or range of products.
The appliance has been used for normal domestic purposes This guarantee relates to you and cannot be transferred to
only, and in accordance with the manufacturers instructions.another user.
Your new home is within the European Community (EC) or
The appliance has not been serviced, maintained repaired, European free Trade Area.
taken apart or tampered with by any person not authorised
The product is installed and used in accordance with our
by us. instructions and is only used domestically, i.e. a normal
All service work under this guarantee must be undertaken by household.
a Tricity Bendix Service Force Centre.
The product is installed taking into account regulations in
Any appliance or defective part replaced shall become the your new country.
Companys property.Before you move please contact your nearest Customer Care
This guarantee is in addition to your statutory and other legal centre, listed below, to give them details of your new home.
rights.They will then ensure that the local service Organisation is
aware of your move and able to look after you and your
Home visits are made between 8.30amand 5.30pmMondayappliances.
to Friday. Visits may be available outside these hours in which
case a premium will be charged.
FranceSenlis+33 (0) 3 44 62 20 13
SwedenStockholm+46 (0) 20 78 77 50
ExclusionsGermany Nurnberg+49 (0) 800 234 7378
UKSlough+44 (0)1753 219898
This guarantee does not cover:
Damage or calls resulting from transportation, improper use ItalyPordenone+39 (0) 800 117511
Ireland Dublin+353 (0) 14090753
or neglect, the replacement of any light bulbs or removable
parts of glass or plastic.
Costs incurred for calls to put right an appliance which is
improperly installed or calls to appliances outside the United
Kingdom.
Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
Products of Tricity Bendix manufacture which are not
marketed by Tricity Bendix.
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